Customer Testimonials and Comments

We'd like to thank everyone for their kind words and heart warming stories. We have posted a few stories and comments here for all to enjoy. Keep sending them, although we can't post them all here, we will find a place on our website to share your incredible stories with everyone.

Read more testimonials posted in the gallery section of our website.


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I can't tell you how much I am impressed with your work. I have no words to express my gratitude. It looks perfect.

Keith Fritz

Listen to What Mr. Keith Fritz had to say about his FDM® Custom Made Model Airplane


Cessna 310B Scale Model Airplane

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Greeting From Minnesota! Please accept my thanks and gratitude for manufacturing this model for me. It was a long journey in the making, more so for you folks than me. You were all so very patient with me concerning the designs and colors I wanted and I'm am so pleased to be able to look at this replica that I had the privilege to be part of with my friend Asgeir. I have also shared pictures with those in Iceland and others in the USA that helped me get the color codes and all comments came back are very favorable. You all did a wonderful work and I hope you will share this with others if you so choose on line with you testimonials. Of course you may edit as you desire. Again thank you all and others I failed to mentioned that had been in contact with me. I love my model and I will forever be grateful for your kind and professional service. The only thing hard about looking at the model, is I can not get on board physically!!! :):):) Thank You for my memory!!!!

Best Regards and Happiness Throughout the Holidays and Years Ahead,

Greg Helm

P.S. I have been given addresses for Asgeir's sons in Iceland. Once I get a firm contact with them, I will be sharing photos with them. My daughter and I did have the privilege to meet them in year 2000, when we visited Iceland.

Douglas DC-8 Loftleidir Icelandic Scale Model Airliner

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I love the job that your artisans did on the Air Tindi Dash 7. I have photos of the real aircraft and can attest that the model is an EXACT duplicate! It's great to add another model of a Canadian aircraft to my collection. Factory Direct remains my FIRST CHOICE for all of my modelling needs!

Salamat, Richard Albert


de Havilland Canada DHC-7 Air Tindi Scale Model Airplane

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Dear Hank,

Once again, I must really stress how delighted I am with the model. It did indeed arrive with me just in time for Christmas which is truly fantastic. But the model itself is amazing. The attention to detail is mind-blowing and I have had so many "ooos" and "ahhhs" from all kinds of people who have already seen the model.

Once again, a huge thank you to you and your team for making our Christmas this year!!

With kindest regards,

Edwin

Cessna T210N Turbo Centurion Clear Window Scale Model

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Dear Ms. Perez:

You and your model makers have done a most beautiful job on the "Crusader"!!! I am so looking forward to receiving such a magnificent work of art. Thanks to all who helped work through the project. I especially want to thank Tyrone Wong for his "extra" help in researching the VF-13 paint scheme and listening to all my whinning. Mexican dinner, for all, is on me the next time I'm in Mesa. I'll be happy to meet y'all(that's Southern Talk for All-ya-all) Next, the F3B "Demon"!!!

Regards and Merry Christmas and Happy New Year to all.

Harry

Vought F-8 Crusader Scale Model Military Airplane

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Dear Mike

The model of M-ELON, the first aircraft registered in the Isle of Man, arrived yesterday and it is superb! I never expected such quality, thank you very much for being at EBACE and allowing me to order it!

Hope to meet you again in Geneva next May.

Kind regards,
Brian

Cessna Citation CJ3 Premium Plus Scale Model

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Thank you for my lovely model of G-BOLT.

I had been away for a few days, and the aircraft was waiting for me on my return.

Having just removed her from the excellent packaging, I was delighted with the result.

I had always held-off from purchasing models of my aircraft until I saw your clear cockpit models.

The result is outstanding...it is an excellent likeness of the real thing...a lifelong legacy of the aircraft that has given me so much joy over the last few years.

Thank you for all your hard work and the the craftsmanship that went into creating this.

I am sure that I will be in touch again to purchase other replicas of my previous aircraft and of G-BOLT when she is resprayed later this year!

Yours,

Ian Harnett
St Albans
UK

G-BOLT
1978 Commander 114

Rockwell Commander 114A Premium Plus Scale Model

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The collection is complete. Thank you very much for your steadfastness in rough seas. You got the job done. It took a couple of years but you all got it done right. The cockpit work in the SNJ was exceptional. The Midway model tells a fascinating story in the arrangement of aircraft on the flight deck. The "Angel" helo off the starboard quarter was very well done. The SNJ trapping #3 wire was perfect. Please send these photos to the crew in the Philippines along with my very grateful thanks for "a job well done".

Feel free to use these photos for demonstrative and sales presentation.
You did good, Jim Heidler! Lawrence M. Elson, CDR, USNR-ret.

Cessna 172 Skyhawk Scale Model Airplane

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Hello-

My name is Donivan Godsil. After years of seeing custom model airplanes offered online, and the regular "production planes" available from business online... I finally bit the bullet and had your company build me a model of the club plane of which I fly.

I'm a member of the Monmouth Flying Club, out of Monmouth, Illinois. We are a small club, with a 1975 Cessna 172N Skyhawk. We have had the plane two years. I sent in several photos to you along with my deposit... and today, FedEx brought me one of the most amazing pieces of art I've ever seen.

I'm a perfectionist, and even if I WANTED to critique this model in any negative way... I COULDN'T! The lines are straight, there were no smudges in paint, no fingerprints, everything was even, the detail was remarkable. The stand the plane sits on is even beautiful.

I showed it to my instructor, and he couldn't even find a detail looked over.... This is simply perfect. Your worker's craftsmanship is amazing. The prices are right, and the wait is more than worth it. This is a museum quality model.

I'll be getting in touch with you soon for another one, for my instructor as a gift. Until then... MANY THANKS!!! Excellent job!

Donivan Godsil
Galesburg, IL

Cessna 172 Skyhawk Scale Model Airplane

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Dear Mike,

I just got the model you made of my Maule N745JM. It was a farewell gift from my colleagues and a complete surprise. I want to compliment you on the quality of the model. The details make it stand out. Thanks for a job well done.

Best regards, Klaas Koster

Maule M-7 Scale Model Airplane

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Maricar,

Congratulations to the production team on another beautiful effort. It seems that each model that you produce for me is even better than the previous one, although I know that your production standards are consistently the highest possible. The level of detail and quality of finish is fantastic! "Nellie" will make an excellent "companion" to another model I have received from you, the equally attractive Piaggio Avanti II. Bravo!

Salamat,
Richard Albert

Mitsubishi MU-2 Scale Model Airplane

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Congratulations on what appears to be a beautiful job on the model! This is a gift to my nephew who is a student pilot flying this helicoper and graduates in two weeks. His father, a veteran Air Force pilot, was in tears after viewing the pictures of the model. Superb job and thank you for including everything we had discussed during the building process.

Best Regards,
Kent Gibson

Bell TH-1H Huey II Scale Model Military Helicopter

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An excellent replica of the "early" U-2! Your artisans did a great job. I especially appreciate the fact that your company chose to model this version of the U-2. So many model companies only model the current marque of the "Dragon Lady". Bravo!

Richard Albert

Lockheed U-2B Dragon Lady Scale Model Airplane

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Hello ,

I received my model today and a wanted to tell you what an outstanding job your craftsmen did on this model. Please pass along my appreciation to them. The model is absolutly beautiful !

Sincerely,
Mark Osteen

Beechcraft T-34B Mentor Premium Plus Scale Model

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Dear Sir,

I received the model this morning. It is absolutely beautiful, every detail is perfect. Thank you very much. I am very satisfied, if you ever need a referral use me.

Again, thanks!!!

Cliff

Grumman Tiger AA-5B Scale Model Airplane

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Hank,

Wow. How nice that you read my comments and responded to them. A superior company is always led by superior people. Your leadership shows in the quality of your works. This is my third model with you (my fourth is still in production, a floatplane) and each has been perfect. You've captured for all time the excitement and pride I've felt as owner and pilot of these aircraft. The models sit on a shelf in my office and will be with me long after my time as pilot in command has passed. Then they'll go to my sons.

Thanks again for such wonderful work.

Ben


Piper PA-140 Navajo Mahogany Airplane Model

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Dear Maricar - The two model F-104As arrived today in perfect shape; not even a dent in the boxes. They are most excellently made and show the fine craftsmanship of you and your team. Thanks so much for your hard and intricate work.

You may be interested to know that one model will remain mine. The other is going to and will be displayed in a museum (Historic Aviation Memorial Museum, Tyler, TX, USA) where the full scale real #56733 is already on permanent display. I will be giving an illustrated presentation on the origin and operational history of the real #56733 this Saturday (Mar. 26) at the Museum. That is why I was really hoping the models would be here by then - and they were and even arrived a day early!

I know you have photos of the models for the files there. I took a picture of them tonight for my records, which is attached for your information.

I hope we do business again sometime soon. Keep up the good work.

Best regards.....John S. "Jack" Gibson (Retired Lockheed Engineering Manager)

Lockheed F-104A Starfighter Scale Model Airplane
Lockheed F-104A Starfighter

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Mike,

My model of N38708 has arrived and your company did not disappoint me. Having flown in the Navy and bringing back from PI several models of the platforms I flew, I believed you could deliver what you promised as your factory was there !

Each and every step of the process was handled professionally by all concerned in order to meet my expectations. The attention to detail down to the specific ADF and PAN antenna left nothing to be desired. Upon your submitting the "draft" model for approval, you rapidly and willingly made those changes requested, even to the ribbing detail on the control surfaces. Your man on the ground in PI, Elmer, was a pleasure to work with as he was most responsive to my emails.

I will be recommending to RR 7 aboard the Midway, they use your company to enhance our exhibit. I can wholeheartedly recommend to anyone to use your company to obtain a model of their aircraft and at a reasonable price.

Respectfully

Garnett W. Haubelt
just an ole Crusader Aviator

Piper PA-25-235 Path Finder Scale Model Airplane
Piper PA-25-235 Path Finder Scale Model Airplane

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Dear Ms Maricar Perez,

I am writing to let you know that the model of my Beagle Pup (FD10-2305) has been safely delivered by UPS and it has been worth the wait to receive it! The model has been very nicely finished in fine detail and looks very realistic sitting on my office desk for all to admire.

Very many thanks for all your efforts to have it done so well - very much appreciated. Please pass on my thanks to all the others who took part in completing the work, they, too, have done well.

Sincerely,

Howard J Walker

 Beagle Pup Premium Plus Scale Model

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I am absolutely speechless viewing the stunningly beautiful job you have done re-creating the only Jetliner ever built. My father would be so very proud of the model you have crafted and it will be a very fitting final resting place for his ashes. Thanks to all of the people involved in its creation , from the bottom of our hearts.

Warmest Best Wishes and Thanks
Cavin Armitstead ( and family )

Avro Canada C102 Jetliner Scale Model Airplane

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This looks outstanding. I apologize for not being more cooperative in sending you the required info. but you did an awesome job in spite of my negligence.

Thanks,
Gary Ward


MX Aircraft MX-2 Scale Model Airplane

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Mike,

I just saw pictures of the pictures of the 303 and I'm very pleased with the results.
Thanks a lot! FDM was certainly a much better experience than the nightmare I went through with "Warplanes." Have a good
Thanksgiving. I will be ordering one of my husband's earlier planes in the next few months.

Sincerely,
J. Paschen

Cessna T303 Crusader Premium Plus Scale Model

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Dear Factory Direct Models:

We have received our Commander 114-B model and were completely blown away by the attention to detail. Every aspect of our plane has been duplicated perfectly. Everyone who has an aircraft should commission a model from your company.

Thank You

Douglas Chadwick
Randy Westphal

 Rockwell Commander 114B Premium Plus Scale Model Airplane

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Once again, your artisans have done an excellent job on my latest order. This model is sure to be my desktop favourite. I'll continue to look to Factory Direct my future aircraft model orders, and give your firm the highest recommendation to my friends.

Richard Albert


Piaggio P.180 Avanti Scale Model Airplane

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It looks fabulous! We are conducting a meeting today and tomorrow with NASA (the manager of the CCDev Program) and we have the model displayed in the meeting area and everyone just loves it! Great work!!

Thank you,

K. Rodgers

Sierra Nevada Corp Dreamchaser

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Wow! That's incredible, really like the way it turned out. My dad will love it!

Thanks!

Kevin Murray


Piper Archer III Wooden Scale Model

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Great process and experience. Including revisions. Model detail is second to none. Anxious to accept safe delivery.

Trekker Armstrong


Vans RV-4 Scale Model Airplane

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The model is perfect. Please extend my appreciation to Mr Morrison and all who participated in making my model. I worked on this particular plane in VMF(N)542, El Toro, Ca. as a RADAR Tech. in 1954-55.

Thanks for the great service, Lou


Douglas F3D Skyknight Model Airplane

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Model just arrived today.
AMAZING!
You guys do really, REALLY good work!

Thank you very much for taking the time to "do it right".
I know the color was quite the challenge for you but rest assured It is spot on brilliant!

Scott Cannon
Captain, Gulfstream G-IV

Gulfstream IV Scale Model Airplane

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Hi, again!

I just wanted to tell you again, how much your sending your photograph means to me. I printed it out—it will be displayed with the model in its place of honor…

It gives me an idea of your workplace as well as in who you are. It means something to know the faces and the kind and good artists who are behind the creation of this model. It gives the model life and meaning—in that small aircraft, there is a part of each of your precious souls, your caring, your compassion and your hard and heart-felt work, and that means to me more than you will ever know, especially considering how much I loved the Philippines when I had the opportunity to visit your beautiful country.

When I look at my new Avanti, I will think of all ten of you, of how you put your hearts and souls into this, and I am most deeply honored at the beautiful work you have done for me.

I only hope the price I paid for it was enough to help you and your families at least find a small fraction of the happiness you have brought to me.

Again, Maraming Salamat Po, and God Bless you all!

A.

Piaggio P180 Avanti II Premium Plus Scale Model Airplane

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Guys,

Just picked up the model and opened the box. All I can say is wow....
great job and if we are in need of any other models we know exactly who to go to or recommend. Thanks again for a great job.

Thomas Nelson
Production Flight Test and Delivery Pilot Cessna Aircraft Company

Cessna 510 Citation Mustang Scale Model Airplane

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Thank you so much for the great service! Really appreciate all Mikes help down at Lakeland - SUN N FUN and then again throughout this process. We look forward to adding aircraft when we gain more to the fleet.

Thank you,
James Dingell

Gulfstream G200 Scale Model Airplane

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Dear Ms. Perez:

The model arrived in good shape and looks terrific! I'm very happy with what you were able to accomplish for me. I appreciate your dedication to detail and willingness to work until I was indeed 100% satisfied with the product. I will recommend your company to others.

Kind Regards,

Ken Sutton

Cessna 310G Premium Plus Scale Model

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The model of my Piper Aztec PA23-250 is immaculate. I am very pleased with the work that you do and I will definitely recommend you to my friends. I'm very anxious to get the model of my Pitts N371WS now. Thanks so much for the excellent work that you do.

Winston Moore


Piper PA-23-250 Aztec Scale Model Airplane

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"We received the model last week... it is BEAUTIFUL... congratulations on a great job!"

Jon Lowrey
Dubois Anesthesia Associates, PC

Mitshubishi MU-2B Scale Model Airplane

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"Your model of my early Piper Comanche 180 is beautiful and looks exactly as the real aircraft did. Thanks."

WZM

Piper Comanche 180 Model Airplane

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Hank/Mike:

"...it looks great. Awesome job from you guys".

Lt. Jason Holmes

Lockheed F-16C Fighting Falcon

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Maricar,

I've had a look at the "preview" photos and the model looks fantastic! Kudos to your production team for another "masterpiece". Go ahead and ship.

Given the quality and detail of the models your team is producing, I look forward to ordering additional models to add to my collection.

Thanks again.

Richard Alberrt

Convair F2Y Sea Dart Model Airplane

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Customer Service:

We received the model today and it was all we expected it to be. You've outdone yourself - AGAIN! Can't tell you how pleased we are with your product and customer service. Can't wait until the next time we have need of your product and services.

Dale Dunham

Douglas DC-9 Tail Fin

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Maricar,

I received my B-17 model in perfect condition, and am extremely pleased with the quality.

Also, I want to thank you, personally, for promptly and courteously responding to my request by sending the additional photos and the list of changes I sought. When you provided the information I wanted, I was satisfied and felt confident to send my approval of the model.

Sincerely,
Sandra

Boeing B-17F Super Fortress Wooden Airplane Model

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Factory Direct Models,

I received my 182RG Model yesterday.
You did a beautiful job and I thank you for such a fine product

Regards,
Jerry Stohler
Carmel, Indiana


Cessna 182RG Skylane

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Elmer,

I just want to thank you for your hard work and efforts. I got the model yesterday and it looks great! Thanks again for all you and your staff did.

George Luaces Jr.
Chief Pilot
Cheney Brothers, Inc.

Beechcraft 350 King Air Scale Model Airplane

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For the third time since October, you have managed to impress the daylights out of me. Thank you so very much for a job well done. I can't wait to receive this helicopter.

Please send it to me and bill my card.

Keith Fritz


Sikorsky S-76 Spirit Scale Model Helicopter

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Mike,

I just received the Cessna 414A model and it is fabulous!

Thank you again for all of your help. We are very pleased with your service and quality of work.

Kind Regards,

Rita Pope
Business Aircraft Group, Inc.

Cessna 414 Scale Model Airplane

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Thanks Mike – Sorry for the approval delay. We got the models the day before departure for delivery in the real aircraft! Looks great and everybody loved them! Here are a few pics of them together.

AW139 AW139

Again, may thanks, the models are perfect!

Regards,
Christine

AgustaWestland AW139 Scale Model Helicopter

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Just a note to tell you that I am very well pleased with the "Malolo". You and your craftsmen did a great job.
Thank you.

Dan


EDO Flying Boat "Malolo" Scale Model Aircraft

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Received a month ago and I am still stunned by it. Thanks so much for making my blind leap of faith into a triumph.

A brilliant work of art and at an unbelievably great price for the quality and value.

Steve Roberts


Stinson 108 Voyager Scale Model Airplane

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Dear Staff,

I wanted to say how delighted I am with the model of the C-310R I recently received as a gift. The degree of attention to detail is just incredible and the quality of the workmanship is superb.

Thanks so much and keep up the good work. You're the best!

Ed Adib

Cessna CT310R Scale Model Airplane

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Mike!

I wanted to email you and let you know what a raving success this model was! My husband was speechless! He could not believe how accurate your model was. He stared at it constantly and keep pointing out different aspects of the plane that you got "bang on".

Needless to say we will be ordering all of our planes through you! Thank you so much!

Julia Fraley

Boeing 737-200 Pacific Western Model Airplane

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The models showed up the other day and they are awesome!!!!!!!!!!!!! My boss loved the gift and is ecstatic.You guys are the best. I forwarded your company info to a good company that orders a bunch of models for their clients.

Capt. Jeff M. Coursey
Quality Aircraft Sales, Inc

Bombardier Challenger 601 Wooden Airplane Model

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I want to send you a note of gratitude and thanks for such an outstanding job on the Cessna 177 I ordered for my father-in-law. Not only was it a beautiful model, but he absolutely loved it! My wife and I caught him just starring at it a couple of times. The detail was very good and the colors were perfect.

I did notice the shipment was from Angeles City; in 1988 or '89, I was in Angeles City and purchased an Army UH-60, and an Army C-12 with specific colors and numbers. The quality was not nearly as good as the Cessna.

Thank you very much for the Cessna, and have a happy New Year.
Ken Holmes

Cessna 177 Wooden Airplane Model

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Mike,

I must say I was quite surprised by the gift my wife Jane gave to me this Christmas! The model's attention to detail and quality craftsmanship is phenomenal! I guess she saw your booth while we attended AOPA's convention in Tampa this year, and she was very clever in keeping me "out" of the loop. I just wanted to say, the model of our airplane, N56149 is EXACTLY as the plane exists. Your company's detail and quality and from what Jane tells me, your service, is refreshing in today's "just get by" environment. We will keep the model in a very special place and will recommend your company to any and all!

Regards,

Miles Dee
Aurora, CO.

Piper PA-28 Cherokee Model Airplane

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Dear Maricar,

We just received the model of the BAe Jet Stream J41. Simply outstanding in all respects. The paint scheme is truly impressive. How you managed to recreate the detail in the logos via bespoke decals is beyond me. A wonderful rendering of a great aircraft. More orders comimg your way!! Have a great Christmas.

Mike

BAe Jet Stream J41 Scale Model Airplane

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Dear Maricar,

yesterday I have finally received my beautiful model. I am in total awe about the workmanship. This miniature of my airplane now graces my workdesk and reminds me every day why I am working so hard.

Thank you very much again for your great support. I will recommend you to all my flying buddies of German Historic Flight (http://www.german-historic-flight.de), a group of people who own and operate historic and or rare aircraft. I guess the potential for quite a few models will be there!

Best regards,

Thomas H. Endriss
Munich
Germany

Messerschmitt Bolkow Blohm Bo 208C Junior

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Hi Mike,

Today we received the shipment of the plane model and I just wanted to email you to tell you how excited and happy we are to get it!!!
It is absolutely beautiful!!! Thank you so much!

Jordan was totally amazed with it... He kept staring at it and taking photos of it to show his friends. He said he would recommend you guys to his pilot friends!!

Once again, thank you very much!!

Angela

Tencam P92 Echo Super Wooden Airplane Model

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Hi Mike,

I just wanted to shoot you an email to thank you for getting the GIII to us.
I know that you pulled some special strings to get it here and we really appreciate it. Please pass my gratitude to the co-owner of the company. It was very nice of him to hand carry it all the way from the Philippines. I'm sure that NBAA is a very busy time for FDM and you went the extra mile for a small company like us. We will definitely be doing business again with you soon!

Best,
Beth Hicklin
Operations Manager
Avenger Aircraft and Services, LLC

Gulfstream G-III Scale Model Airplane

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Maricar,

I have received my Cirrus model in perfect form and it's a beautifully exact replica!!! I have it proudly displayed on shelf in my office. Thank you very much!

Brian J.
Cirrus N51B


Cirrus SR22 GTS Scale Model Airplane

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Maricar, Hank,

I received the model of my Cirrus SR22 today. It's beautiful and I really love it; you have really done a great job.

Many thanks and all the best to you.
Patrick


Cirrus SR22 G-2 Mahogany Airplane Model

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Hi,

I received the models yesterday.

They are outstanding!

Incredible craftsmanship!

Your team is amazing. Fantastic communication and incredible attention to detail.

Thank you so much,
John

Piper PA-28-180 Cherokee Scale Model

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Hank, Mike, Jim & Maricar,

This model is just as I expected it would be -- "Flawless in every detail". After three models I am still amazed at the attention to detail and craftmanship. Your models are truly phenominal.

Thanks again for delivering everything as promised. There will be more orders comming as soon as I can locate pictures of the Lear 25D, Falcon 20 and Hawker 800XP.

Bill Davis

Cessna 560 Citation Excel

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I received my model last week and I want to express my sincere appreciation for the job your company did. It's a very impressive model, with excellent attention to detail. Thanks for a job well done and its proudly displayed in my family room.


Sincerely,
Kevin Williams

Dassault Falcon 20F Model Airplane

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Hank Morrison & the team at Factory Direct Models.

After receiving my model I was in total amazement.

I never thought it would be an exact perfect replica of my own 1994 Bellanca Super Viking.

The craftmanship on this aircraft is absolutely amazing.

Every little detail was bang on, from the logo on the prop to the handles on the doors.

I would highly recommend anyone wanting to purchase one to do so. You will not be disappointed,

I still keep looking at the plane, and am stunned by its true nature.

These are keepsakes that will last a lifetime, and it will always remind me of my aircraft and how beautiful it really is... long after I cant fly anymore.
I will always cherish this model. It will be a treasured keepsake.

I believe anyone who orders and receives one, will be thouroughly surprised by how much detail and time goes into these aircraft models, they are absolutely perfect!

Thank you for a job done to perfection.

M Mailhot
Thunder Bay, Ontario

Bellanca 17-30A Super Viking Scale Model Airplane

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Hank,

I received the shipping info from Maricar and look forward to seeing the 2 custom models.

I also wanted to mention that have greatly enjoyed working with your sales representative, Mike. Compared to those I have dealt with at other companies, he is a real breath of fresh air! He has been extremely helpful and has a wealth of resource material to help assure accuracy and completeness of model detail. He seems genuinely interested in the subject matter and getting things right. This is very important to me in completing my model collection.


Best Regards,

Jeff Erickson
Senior Technical Fellow
Boeing Research and Technology

Cessna 172 Skyhawk

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Jim

I received our model of the King Air B200 yesterday right on schedule. It's beautiful and we love it, thanks so much for the great job.

Best Regards,

Bill Lyon
Division Manager / Flight Operations
Nebraska Department of Aeronautics

Beechcraft B200 King Air

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Dear Hank, Elmer and team,

Thank you for your great professional work and prompt response. The model and stand look great. Excellent work. I am certain that when we receive the model and touch and feel it, our team will have even more appreciation for your handmade skills and excellent detailed work that you all performed to make this novel model a reality.

Regards,
Siamak

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Guys,

Just to to say----WHOW---STUNNING!!!!!!!!!!!!

What a job well done , Im tremendously exited about this --ITS GREAT!

THANKS AGAIN

Willem De Klerk

Piper 180C Cherokee

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Hank Maricar and all involved,

Perfect, Perfect, Perfect. The Dornier is perfect!!!!

Great job - Thanks

Bill Davis

Dornier Do-328-100

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I just received the Extra 300SHP that you built for me and painted in a very unique way. It was just what I wanted---Perfect!! Thanks so much to you and your crew.

Dave McClanahan

Extra 300 SHP Model Airplane

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Gentlemen:

Just a quick note to let you know our model was received this afternoon. It was everything you indicated it would be and we couldn't be more pleased.

Again, I can't tell you how impressed I am with you customer service, attention to our needs, and the feeling that you treated us as though we were your only concern.

Thank You! We wait with great anticipation for the receipt of the new model on order.

Dale Dunham

Boeing 747-200 Delta Cargo

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Hank,

The Bellanca arrived early this a.m. I have seldom seen such excellent workmanship. Every minute detail has been faithfully reproduced, right down to the assist handle on the starboard side!The color scheme and design is bang on as well.

I realize we Bellanca Owner/Drivers are relatively few, but you might consider including it in your catalog examples- feel free to picture mine as an example.

Thanks for a superb job! Can't take my eyes off it....

Pat Finneran
Indianapolis
Fair winds and following seas.

www.patrickfinneran.com

 Bellanca Super Viking Model Airplane

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Facotry Direct Models
Hank, Mike, Jim, Mericar:

I just received the long awaited finished model of my Falcon 900EX.

After being in this business for over thirty years my expectations are seldom met and virtually never exceeded. Well, this model definitely exceeded my expectations in every possible way. The attention to detail, color matching, paint scheme and workmanship are the best I have ever seen. The model is an exact replica of the real one right down to the blade antennaes and pitot tubes.

In addition everything happened just as you said it would. It was built, shipped and arrived on the schedule you gave me in the begining.

Your work and business ethics are to be commended. A lot of companies could benefit by using your business model.

I will be ordering more models in the very near future.

Thanks for a great product!!!

Bill Davis

Dassault Falcon 900EX

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Mike,

I worked in the ER Friday, Saturday and Sunday (12 hour shifts) so I didn't get a chance to open my Inchon model box until last night. It is awesome! You were absolutely right--I am perfectly satisfied with this model and very pleased with the value received. The packaging was unbelievable---for something so fragile, it all arrived in excellent condition (very creative packaging!). I am now preparing to take pictures of it to send along to my Marine Corps buddies, including Col. Gilman, who served with me aboard the Inchon. Trust me when I tell you it will be treasured the rest of my life. Please extend my thanks again to the craftsman who built her. He is a talented person.

You've been terrific to work with. I couldn't have found a better company to make me this memory of days long gone but always remembered.

Jim Hill
Former Captain
U. S. Marine Corps
1970-78
(Active Duty 1970-74)

USS Inchon (LPH-12)

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Hi Mike, just a quick note to let you know that the MiG Kill display has been installed in RR 6 and was "dedicated" as part of a Navy Fighter Weapons School (TOPGUN) 40th anniversary event on the MIDWAY (see attached article). The VF-21 / VF-161 F-4 models are perfect. I'll forward some digital photos of the display for your file as soon as I load them on my computer.

This entire transaction has been exceptional in terms of service, attention to detail, timing and quality of product. I am anxious to place our next order and, more importantly, established a preferred vendor, strategic relationship between the PPA and Factory Direct Models.

Mike, it has been particularly gratifying to work with you on this "first" order…I look forward to all of our future business.

Jim Laing

Top Gun Article
The Actual Models

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Hello Mike:

The Martin model arrived on friday while I was at work. I am very impressed. I have to say I was somewhat sceptical of a wood model based upon some samples I have seen from other suppliers. Your listing photos looked like the model was a reasonably good rendition of the plane type that I had flown on many years ago. The model exceeded my expectations in every way. I could go on and on but you get the idea.

I will be looking to see if you offer the TWA Connie again. If I can afford it I will get one.

Many thanks,
Mike Haywood ( wpmike )

 Martin 4-0-4 Pacific Air Lines

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Mike,

I can not tell you how happy I am with this model and your service. The model arrived in only a few days and in perfect condition. It was well packed in custom cut foam.

Now to the model itself, this is no ordinary mass produced product. It is a very high quality and detailed model with accuracy only a carefully researched custom model builder could have produced.

During 1967-1969 I was assigned to the 552nd Wing at Korat Royal Thai Air Force Base, Thailand. We flew these aircraft for MIG hunting, surveillance etc. I know this aircraft. This particular model bears the tail number 53-0555. I actually maintained that aircraft. Not just one like it, BUT IT. The detail is astounding. The paint color is perfect, as if you had a bucket of govt. paint. The de-icer boots are correctly placed and painted black where they should be. The tail number is correct. This one is actually a historically significant one. The aircraft displays the Air Force "Outstanding Unit Citation" ribbon. The model also has the correct windows/doors and front wheel well markings.

Please use my comments anywhere you like. I am very fortunate to have found this model, through Providence, over the others available.

A Proud owner,
Bill Donovan

Lockheed EC-121D Warning Star Military Model Airplane

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I wanted to send a personal note to compliment your customer service staff. My family, along with many others are stationed out in Guam and we are preparing for the annual Submarine Birthday Ball. With only three weeks of prep time, the spouse association was tasked with creating a centerpeice giving tribute to the SS Barb.

We found your website and called the phone number and were put in contact with Mike. He, along with everyone else we have spoken to or handled our order, were fantastic. All of our questions were answered and the submarine arrived here, in the middle of the pacific ocean, in perfect condition in only 5 days after payment was made (notice I didn't say business days...). We, the Family Readiness Group, are so pleased with your product and happy that we were able to do business with you. Because of your company and your dedicated employees, we will be able to show case a wonderful centerpiece that the ship's crew will be able to be proud of!

Thank you very much.


Yours truly,
Tzippora Steele

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Mike, thank you for the exceptional work on my model. It was the plane in which I learned to fly, and the one that took us on our first flying adventures. Each time I walk by it, I have fond memories. I have given my wife photos of our other planes and hope to get models of them some day. The detail is incredible, and the paint scheme matches perfectly.

John Awalt

Mooney M20E

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We absolutely LOVED our model. I had it made for my husband for Xmas and I have never made him so speechless with a gift. When a guy has just about everything, including an airplane, finding the right gift can be difficult. But the model was priceless. He has nothing but good feedback. I appreciated the email correspondence, it was easy. I liked getting the pictures before getting it. I think your customer service was great. The shipping was good and it arrived when you said and all in one piece. Thanks for the great workmanship and making our holiday wonderful.

Lisa McLauchlan
N574JD Seneca V

Piper PA-34 Seneca V

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Mike,

Everything about this transaction has been first class. I ordered the model at the AOPA convention in San Jose, and the gentleman who took the order was most helpful. Thereafter the communications to me were clear and understandable. I sent in a number of detailed photographs of custom paint work, and I have been amazed at how well these details were accomplished on the model. The photographs sent to me for approval were extremely helpful. I sent those photos to my partner in this aircraft, and to the U.S.Sales representative for Skylark. They were very impressed, and if there is a substantial discount for a duplicate, I would consider ordering another one - even two. I have already recommended your services to a fair number of my aviation friends.

This is the finest and most accurate model I have ever seen, yet alone owned. Thank you for the excellent work, and for your follow-ups.

Bennett Bibel

Dova Skylark

 

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Mike,

We are 110% happy with all of our models. The response from the clients that we sent models too was overwhelmingly positive. This is some of the best advertising money we have spent.

Dealing with Hank could not have been a better experience. The whole process was as professional as I have seen from any company. We intend to make this part of our advertising budget in 09.

Thank you!

Richard L. Fleischer
AvQuest Insurance Service

Grumman-Schweizer G-164B
Ayres S2R-T34

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I am more than satisfied with both the excellent customer service (especially the outstanding two-way communication) and with the quality of the model you created for me. Once you shipped it, I was able to track the package and knew exactly when it would show up on my doorstep. And the way it was packaged was more than sufficient to keep both the airplane and the stand from being damaged. The model is beautiful.

I would gladly recommend your service to another person. Thank you once again for a job well done.

Barbara A. McClurkin
Norman, OK

Cessna 172N Skyhawk

 

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Dealing with Hank Morrison was a joy and his expertise is priceless! Since this was a surprise Christmas gift for my husband, he helped me with the details and offered suggestions to make this the most memorable gift ever! Thank you so very much Hank!

The following are my husband's comments:

The quality to craftsmanship and attention to detail is truly remarkable! It was quite the surprise to open this gift and see our very own airplane. It's just like looking at the real thing. You should be so proud of your product and the employees who represent your company.

The only suggestion he could make to improve your product would be to add Av Gas. :o)

Thanks again for a job well done and we'll definitely recommend you to everyone we know!

Sincerely,
Catherine & Ed Grimes

Piper PA-28-181 Archer II

 

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Mike,

We really appreciate the quality of workmanship and service provided by your teams at FDM. All four of our aircraft models exceeded every expectation for quality, detail and delivery on time. It is hard to find a company with employees working together for such high quality and continued customer satisfaction improvement. Your follow up through customer satisfaction inquiries is just another proof of your team commitment.

Congratulations for another job well done.

Roy Dugan
CFO/Director of IT & Purchasing, MIS
Aulick Leasing Corporation

Beechcraft A36 Bonanza
Pilatus PC-12

 

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Gentlemen:

I could not have been happier with the models I received from FDM. I placed my order at the AOPA convention in San Jose in November, and the models were delivered before Christmas! I have had many models of my airplanes over the last thirty years of flying, but never any better than the two you made of my Citation Mustang and Turbo 182 Skylane. I've never been sent photos for approval before. Hank Morrison in the Philippines was terrific! He called several times to make sure the scaling was what I wanted. You guys are far and away the very best in the business!

Joe Peters
Citation Mustang
Turbo Skylane

Cessna 182T
Cessna 510 Citation Mustang

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Dear Tyrone,

I am fortunate enough to have purchased one of your models for myself to display at my home. After receiving your model, it was remarkable how detailed and thorough of a replica your company created of our Cheyenne III.

During this same time, I won a contest whereby a model of the Cheyenne was sent to me from one of your competitors. Between the two, there is absolutely no comparison. Your model is superior in every way.

Thank you for your efforts on my model and for your great customer service.

Ron C. McCallum
Attorney at Law ♦ Commercial Pilot
SEL • MEL • CFI • CFII • MEI
AOPA Panel Attorney
Ted B. Lyon & Associates
Town East Tower - Suite 525
18601 LBJ Freeway
Mesquite, Texas 75150

(972) 279-6571 Office

Piper PA-42 Cheyenne

 

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Good Morning Hank!

I just want to personally thank you and your staff for making such a beautiful model. It was a birthday gift and my husband was extremely surprised and amazed with all the little details you have included. It has truly been a pleasure to work with you and your staff during this entire process. I have been very impressed with Factory Direct Models. The quality and craftsmanship of the model is absolutely wonderful. Thank you for making this a birthday one he will remember.

Again, thanks and praise to you and to all who helped in the making of this model!

Sincerely,
Sandra Stratford

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Dear Elmer,

I Just wanted to let you know that I received my model today via UPS. It was in great shape, the detail was fantastic and I could not be happier.

I would like to thank you and all involved for your attention to detail, staying in touch, and for giving me a chance to re-live some of my glory days. I'm one very happy customer and I will certainly tell my fellow aviators and friends about the fine service your company provides.

Regards,
Bill Thompson

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Dear FDM,

I am very impressed with Skyraider model that you made for me and I want to thank you for doing a fabulous job. You should be proud of the product and service that you provided. These days service such as you offer is hard to find. The process couldn't have gone any smoother or been any easier.

Of all the Mahogany models I have seen this is by far the best one yet. I can't wait to show it to more of my mates and relive the commodore that we shared at a very crucial point in our lives. Some of the pilots that came in today saw the model and were amazed at the level of detail.

Again I want to Thank You for a job well done and let you know that today you brought a big smile to my face and a tear to my eye at the same time.

Thank you.
Allen Dawson

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Thanks for all your hard work and patience during the construction of my model. I know gathering the data for this model was a bit tougher than the last, but your team found everything we needed to create the perfect replica. This is the second custom model that I've ordered from you and both have been perfect. I've had models made by other companies but none as nice as yours. Keep up the great work!

Sincerely,
Lawrence Paulson

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I write this e-mail with great pleasure to say THANK YOU! I can't believe how easy you made this process. At first I thought this would be at bit of a pain to do but your people, especially Elmer made it all go smoothly.The Model looks great and I couldn't be more pleased. You folks did an outstanding job

Please pass my thanks on to everyone.

Regards,
Darryl Riggs

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It looks absolutely PERFECT! I don't know how you were able to create such a perfect model. I never imagined it would be this detailed. Many thanks for a fine job. I can hardly wait show it off to everyone. Nobody will ever believe that this was hand made. The pictures in your brochure don't do you models justice. They are far better in person. I am truly amazed. What can I say except thank you?

Regards,
William Peterson

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Mike,

I wanted to pass on the compliments I have received regarding the 182 model with the Civil Air Patrol paint scheme. It was given away as a gift to a retiree and he received several inquiries about who made the model. I was very pleased and passed your information on to everyone who asked.

Thank you,
Melissa Buche
Cessna Aircraft Company

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I must tell you that I am very impressed with the customer service I received from the start, and look forward to doing business with you again in the near future. The model was a gift for a client and he was surprised and shocked when it arrived at his office. The model is a work of art and I now have a client for life. I will be using your models as gifts from now on. Expect to hear from me often.

Samuel Fischer

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The model looks like it belongs in a museum. Largely due to the way you have openly communicated with me during the entire process. I have sent out your information via email throughout Pentagon as well as to friends stationed in Iraq and Afghanistan. I will continue to pass your information to others so that your efforts and the artist's works are acknowledged.

Thanks much,
Jay Williams

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Thank you so much, both models are fantastic. My biggest surprise was the actual pitot tubes. Nice touch! I will most certainly recommend your models to others. The detail definitely exceeded my expectations. Keep up the good work.

Again thank you,
Brian R. Barber
Chief Pilot

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The model landed safely at my home the other day. I am absolutely delighted with it in every way. You and your people have managed to duplicate the colors and paint scheme perfectly. Well done! It has taken pride of place alongside the other models I own, although this one by a mile is the best of the bunch.

It's so nice that I now have to go down to the hangar and pull out the real one, wash it, then polish it so that it looks as good as the model!

Regards,
Ian Fleming

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It's even better than I ever expected. Absolutely perfect in every way. The detail is incredible. We are very pleased and happy with it and know that it will be displayed prominently in our home. We will definitely recommend you to anyone that inquires. Thank you for doing such a fine job.

Sincerely,
Chip & Rashelle

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Hi Hank,

Models just arrived. I am speechless!!! Everyone in the office is drooling over them. Your staff should be very proud of their work. I am sure that we will be ordering a batch of these models sice I have had nothing but model requests since it has been on display. I never thought the model would get this much attention., it is well deserved. Outstanding!.

Thanks again Hank.

Best Regards,
Donald Fouler