Testimonials

Danica –

I wanted to tell you that I could not be any more pleased or impressed with the quality of the Piper J3 Cub on floats that your team built for me.

It is very finely detailed and I am sure that I must have driven the builder(s) nuts with all the details like the exposed wiring harness, air scoops, cleats, bracing wires, exhaust, painted steps, the type of numbers on the tail, fuel caps, placards, cowling and rib detail etc – but whomever did it nailed it! What an absolutely beautiful job. The details are just stunning and really make it a model of my plane. I will enjoy this model long after I have stopped flying – and I still have a lot of flying left in me!

If you could please thank whomever worked on it and let them know how very much I appreciate all the hard work they put into it I would really appreciate it. True craftsmen (and women?) are to be admired and whomever built my model is at the top of their profession.

Best regards,
Gary Jennings

Your model was a huge success, and I just wanted to say thank you so much for the huge turn around.
It was even featured in a news article: Shephard Media
Thanks again,
Ashleigh

Hello, Mike

I was going to send you an e-mail on Christmas Day, but then decided you would probably not go back to work until Monday.   I wanted to let you know how happy I was to receive my Corsair in time for Christmas!!  She arrived in the afternoon of Christmas Eve!!

You may not remember but last September, my good friend, Rick Davey sent to you an e-mail (attached below), and he and I began communicating with you and then with Anjelica.  For a while we both wondered if she would arrive here in  New Mexico by Christmas.  Your company staff and UPS kept the promise!!  Thank you so much!!

Not only did she arrive here on time, but also she traveled nearly 8,000 miles in  three days!!  The world is certainly smaller now!!

My Skyboss is gorgeous!!  She is exactly what I had envisioned!!

I have long been interested in Corsair, and Rick helped me fulfill my dream.  He found your company and worked with your staff on the detail.

Thank you so very much for the excellent quality product!!   I will include a few photos.

Marilyn Johnson

Good afternoon,

I just wanted to tell you guys thank you so much for the great customer service. The timing was perfect!
I received the model airplane, love the look and is much larger than we expected, which is a great thing.
Not only that, but for you also did a follow up to see if it was received.
You rock ladies! 🙂

Thanks,

Angela Sanders- McKinnis
Northrop Grumman

Elmer-

I received the LZ131 model last Saturday, and if possible, you and your incredible craftsmen have surpassed the Hindenburg model you made just a few months back. It just looks so "right", even though it was never built, and there is no pictorial reference to base it on. You interpreted my "Technical Data Package" even better than I could have imagined.

When I place it next to the Hindenburg and Graf Zeppelin II models, they seem to shrink.

Your team has certainly learned how to make airship models. There are no finer ones than the ones you've made for me.

When I can figure out how to get all three of them together in a good location, I'll take a picture and send it to you.

In the meantime, know that my fertile imagination is already at work on the next project - and yes, it will be another airship.

When you find something good, you stick with it.

Thank you once again for another magnificent miniature masterpiece.

To Be Continued....
John

Dear Ashley;

I waited a few weeks to respond to let the impact of my purchase sink in and I still cannot emphasize enough that any expectation of this order and quality was surpassed by your skilled artisans. I am in the process of creating a Plexiglas case to properly display my Bonanza A36.

Several times per day as I glance over towards the Bonanza it brings back great memories and gives me a positive feeling regardless of any days challenges. I never realized it before but the photos provided were taken prior to the Digital age of cameras and this model is so pristine and crystal clear it truly represents the care and pride I would take when piloting this aircraft.

Once again please pass along my best wishes and sincere gratitude to all of your staff involved with making this gift to myself possible and is such a daily inspiration I feel there is another poem hidden somewhere in the back of my mind in tribute to this order.

Sincerely,
Ed Woods

Hi Lauren,

I received our model aircraft today - it's fantastic thank you! Everyone is really impressed and now we all want one!

Kind Regards
Dulcie

I just received my f-16C clear canopy model and to say I am thrilled is an understatement. I have over 50 models that contain aircraft from WW II and modern military and commercial airliners and none even come close to this one.

I only wished my Dad was still alive when I found your website. He flew on a B-24 Liberator bomber with the 15th air corp. He would have been so proud to receive the model of that aircraft that is far superior to any model maker that I've seen in catalogs.

Please thank your artisans for my superior very detailed model. I will be ordering more in the future.

Thanks,
Steve Henry
Glen Mills Pa

Dear Lauren,

Yesterday I received a box. It contained the exceptionally well packed model of my aircraft.

I am absolutely delighted with the result. Please thank all the employees involved in creating this meticulously produced replica of my Seneca II N37US. I am sure it will produce more orders for you when I show it to my many pilot friends.

Regards from a very satisfied customer.
Charles

Good morning, Lauren!

Pete here, I just received the Dornier 328 Turboprop model and y’all have out done yourselves again! This model will be placed in the Cavalcade of Wings display in the main hall of the Albuquerque International Airport. Thousands stop and look at this display every year. The Dornier could not have more exposure in my opinion!

The display is filled with aircraft with ties to Albuquerque either by being based here or provided service or testing here at ABQ International. Thanks and please pass this email on the those in Angeles City and there in Arizona

Thanks again for the wonderful service y’all provide, we’ll have another model on order soon.

Sincerely,

The  model looks EXCELLANT! Special  thanks  for  making  this  aircraft model for us... it  looks  really
fantastic!  FACTORY   DIRECT  MODELS  is  a  great  company ....all  the  best!

Roger and Tricia Martin ---AUSTRALIA.

Steve,

I just approved this one. Also, I received the Marine model yesterday and I'm ecstatic with it. Fabulous looking model and you nailed the sensors and dispensers. There will definitely be more of these in the future. Speaking of...when I do "repeat" a model will I be able to order one and reference the previous model?

Last, I say the pictures of the KA350 you did with the clear piece so the cabin area can be seen (I forgot what you call this) and they pics look awesome. We'll for sure be doing a few more of these in the future as well. I can't wait to see it in person.

Thanks to your company. Wonderful products.

Heath Wallis
Program Manager, Special Missions
Textron Aviation

Hi Hank,

Models just arrived. I am speechless!!! Everyone in the office is drooling over them. Your staff should be very proud of their work. I am sure that we will be ordering a batch of these models sice I have had nothing but model requests since it has been on display. I never thought the model would get this much attention., it is well deserved. Outstanding!.

Thanks again Hank.

Best Regards,
Donald Fouler

It's even better than I ever expected. Absolutely perfect in every way. The detail is incredible. We are very pleased and happy with it and know that it will be displayed prominently in our home. We will definitely recommend you to anyone that inquires. Thank you for doing such a fine job.

Sincerely,
Chip & Rashelle

The model landed safely at my home the other day. I am absolutely delighted with it in every way. You and your people have managed to duplicate the colors and paint scheme perfectly. Well done! It has taken pride of place alongside the other models I own, although this one by a mile is the best of the bunch.

It's so nice that I now have to go down to the hangar and pull out the real one, wash it, then polish it so that it looks as good as the model!

Regards,
Ian Fleming

Thank you so much, both models are fantastic. My biggest surprise was the actual pitot tubes. Nice touch! I will most certainly recommend your models to others. The detail definitely exceeded my expectations. Keep up the good work.

Again thank you,
Brian R. Barber
Chief Pilot

The model looks like it belongs in a museum. Largely due to the way you have openly communicated with me during the entire process. I have sent out your information via email throughout Pentagon as well as to friends stationed in Iraq and Afghanistan. I will continue to pass your information to others so that your efforts and the artist's works are acknowledged.

Thanks much,
Jay Williams

I must tell you that I am very impressed with the customer service I received from the start, and look forward to doing business with you again in the near future. The model was a gift for a client and he was surprised and shocked when it arrived at his office. The model is a work of art and I now have a client for life. I will be using your models as gifts from now on. Expect to hear from me often.

Samuel Fischer

Mike,

I wanted to pass on the compliments I have received regarding the 182 model with the Civil Air Patrol paint scheme. It was given away as a gift to a retiree and he received several inquiries about who made the model. I was very pleased and passed your information on to everyone who asked.

Thank you,
Melissa Buche
Cessna Aircraft Company

It looks absolutely PERFECT! I don't know how you were able to create such a perfect model. I never imagined it would be this detailed. Many thanks for a fine job. I can hardly wait show it off to everyone. Nobody will ever believe that this was hand made. The pictures in your brochure don't do you models justice. They are far better in person. I am truly amazed. What can I say except thank you?

Regards,
William Peterson