866.580.8727 +1 602.748.4565
(866) 580-8727 +1 602-635-4646
PHX/Mesa Gateway Airport


We’d like to thank everyone for their kind words and heart warming stories. We have posted a few stories and comments here for all to enjoy. Keep sending them, although we can’t post them all here, we will find a place on our website to share your incredible stories with everyone.

Robert Harwo

Listen to What Mr. Robert Harwo had to say about his FDM® Custom Made Model Airplane

Keith Fritz

Listen to What Mr. Keith Fritz had to say about his FDM® Custom Made Model Airplane

Hi Mike.

Just a quick thank you to you and your team for providing an amazing product, start to finish. Lauren was wonderfully helpful keeping me very well informed as did Elmer, Areane, and Danica. Just a fantastic overall customer service experience.

The models, as my crew put it, are perfect. The detail, size, the stand, the presentation case all exactly what I wanted and hoped for. One of my pilots said it was the "nicest gift he has ever been given."

Thanks so much to you and your team for such a great overall experience.


Customer Aviation Manager/Captain


The E-4B model was delivered yesterday. It is absolutely beautiful! Thank you again for the outstanding product and customer service.

Shawn Gander

Dear sir, madam,

Today I received the model of my Bölkow 207.
I am truly impressed by the way it is made and is a real copy of my aircraft!! Worth every penny, so thank you very much. In case I will buy myself another aircraft sometime I will definitely knock on your door again.

Thank you very much for the professional way of doing business and best regards,

Robert van Diemen

Hello Jason,

I received the Aztec model a few days ago. WOW!
I have several models, a CL604, CE650, BE58, & a C172, all from different makers. FDM beats all the others hands down.
It is absolutely beautiful inside and out.

Thank you very much for a job well done.

Hayward D. Evans

And ladies and gentlemen:  You MAKE Factory Direct Models the strong vendor that you are by building your models ONE MODEL AT A TIME!  I am in awe of the character and performance that you all contribute to your clientele.  And I am very pleased to be one of your customers!  Thanks again!!

Hello Lauren

Just to let you all know that our model DAZO has arrived safely, please let all involved know and a special thank you to all, my husband is absolutely over the moon with it.

Penny Weller

Hey guys,

I just wanted to say how much I love the model! You did a fantastic job.

Thank you!!

Happy, Happy, Happy, My F-104 model just arrived and it is fantastic. Thank you again and again. I displayed it flying formation on my favorite commercial aircraft the Lockheed L-1011 which I flew for Delta Air Lines.


Dear Jason,

We spoke earlier this week about the delivery of my order. I am glad to report that it arrived today and that I am delighted with the product. i shall certainly recommend your company to my friends who own airplanes.

Best wishes,
David Rebbitt

Received the model today. What a GREAT job you did! It's just beautiful and I couldn't be happier with it.

I am just astonished at all the tiny details you included, and the accuracy of the model. It is better than I could have hoped!

Please pass my thanks for a gorgeous job along to the craftsmen involved in the production of this model.

Thank you so much!
Dave White


I just wanted to send you my sincere “Thank You” to all on the two models I received of the King Air F90 (N90TP) and the Cessna 182 (N3325R). The models are spectacular and absolutely perfect recreations of my aircraft. I can’t thank you enough for your attention to detail. Absolutely stunning.!!!!!

Thank you again for your time and your ability to do what you do.

Cheers to all.!!!!
John Dresick

The model arrived and it is fantastic!! My wife is ecstatic, which was the goal.

Thank you.

Attention: Jason Wolpe,

I have purchased two of your Aircraft Models and they are MASTERPIECES.
I have flown these Aircraft the "Cessna 140 Taildragger and the "T Tail Piper Arrow." Next is the "Aero Comander 112A," and it will be built by "Factory Direct Models".
I wish to rate your Models: from 1-10, and I will give you a 15.
I highly recommend Factory Direct Models to everyone. You will be most happy with the results.

With best regards,
Tom Bracco S.J.
Jesuit Community

THE  model  completed   LOOKS  really  EXCELLANT  and   we  are  extreemly   very  happy  with  the  photo's.  We  do  look  very  forward  to RECEIVING  the  model  in  the  coming  weeks. Special  thanks  for  making  this  EXCELLANT   AIRCRAFT  MODEL  for  us,  it  looks  really fantastic.  FACTORY   DIRECT  MODELS  is  a  great  company.  all  the  best.


Dear Kirsten,

thank you and your colleagues for your excellent service and the fantastic plane.

It has arrived very well and I enjoy it.

The purchase and care was outstanding.

Best regards

FDM Team,

This is amazing work! I've already approved the design but wanted to thank you for all the hard work on this one as I know it was quite complex.

Will any of you be at OSH to thank personally? We're here all week exhibiting in Hangar B and would love to say hi and thank you!

Jason Schappert

Dear Kirsten,

we are glade and happy and just married since 07.07.2017.
Everything is perfect, thank you!

Best Regards,

To all the wonderful people at Factory Direct Models.

I just opened the box with the model of our beloved N207AR. I cannot begin to express my delight and appreciation. Your attention to detail and loving care in putting this together exceeded our wildest expectation. I can’t wait to recommend you to my friends.

Thank you so much.