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Testimonials

We’d like to thank everyone for their kind words and heart warming stories. We have posted a few stories and comments here for all to enjoy. Keep sending them, although we can’t post them all here, we will find a place on our website to share your incredible stories with everyone.

Robert Harwo

Listen to What Mr. Robert Harwo had to say about his FDM® Custom Made Model Airplane

Keith Fritz

Listen to What Mr. Keith Fritz had to say about his FDM® Custom Made Model Airplane

THE  model  completed   LOOKS  really  EXCELLANT  and   we  are  extreemly   very  happy  with  the  photo's.  We  do  look  very  forward  to RECEIVING  the  model  in  the  coming  weeks. Special  thanks  for  making  this  EXCELLANT   AIRCRAFT  MODEL  for  us,  it  looks  really fantastic.  FACTORY   DIRECT  MODELS  is  a  great  company.  all  the  best.

TRICIA  MARTIN---AUSTRALIA

Dear Kirsten,

thank you and your colleagues for your excellent service and the fantastic plane.

It has arrived very well and I enjoy it.

The purchase and care was outstanding.

Best regards
Christoph

FDM Team,

This is amazing work! I've already approved the design but wanted to thank you for all the hard work on this one as I know it was quite complex.

Will any of you be at OSH to thank personally? We're here all week exhibiting in Hangar B and would love to say hi and thank you!

Jason Schappert
MzeroA.com

Dear Kirsten,

we are glade and happy and just married since 07.07.2017.
Everything is perfect, thank you!

Best Regards,
Markus

To all the wonderful people at Factory Direct Models.

I just opened the box with the model of our beloved N207AR. I cannot begin to express my delight and appreciation. Your attention to detail and loving care in putting this together exceeded our wildest expectation. I can’t wait to recommend you to my friends.

Thank you so much.

Alex

Hi Kirsten,

I received my RV10 model yesterday in South Africa, thank you.

I must be honest I am blown away with the quality and attention to detail of the replica model produced of my RV10 which now proudly sits on my desk.

I believe this should be placed on your website as it is a stunning replica of the RV10.

Kind Regards,

Craig Mee
Managing Member

Your service is amazing!  He just got home from a month of training on the challenger, now to celebrate!  Thanks again!!

Just arrived. I have to say, you guess knocked out out of the park again. A fantastic job especially considering the lack of documentation for such custom work. This truly will be a cherished trophy when presented to an icon of model aircraft precision acrobatics Mr. Ron Chidgey.

Best regards,
Mark Hunt

DEAR KIRSTEN,

I RECENTLY RECEIVED MY CUSTOM BUILT "CESSNA 140." IT IS A MASTERPIECE. I AM VERY PLEASED, AS TO THE OUTSTANDING QUALITY.

ON A SCORE OF ONE TO TEN, I WILL GIVE IT A TWENTY.
PLEASE RELAY THIS MESSAGE TO THE PROPER PEOPLE. I AM ONE VERY HAPPY PILOT.
CONGRATULATIONS TO THE DEAR PEOPLE WHO BUILT THIS OUTSTANDING MODEL. IT IS NOW ON DISPLAY FOR ALL TO SEE AND I PROUDLY SHOW IT OFF TO VISITORS. I HAVE OVER 100 HOURS IN THIS AIRCRAFT. I TOOK THESE PHOTOS. I AM A PRO. PHOTOGRAHER.

THE COMMENTS I HAVE MENTIONED IN THIS EMAIL MAY BE USED FOR ANY PURPOSE THAT YOU WISH.

BLESSINGS TO ALL,

TOM BRACCO S.J.
JESUIT COMMUNITY
SANTA CLARA UNIVERSITY

Jason

No problem. I am very happy with how you handled it. Customer service is easy when everything goes normal. You had a chance to shine when things went wrong, and I think you handled it perfectly. It makes it even easier to recommend FDM to my friends

Jim Young
President, Mmo Aviation Services, Inc
1-206-280-4315
www.MmoAviation.com

Hi Kirsten,

I received my RV10 model yesterday in South Africa, thank you.

I must be honest I am blown away with the quality and attention to detail of the replica model produced of my RV10 which now proudly sits on my desk.

I believe this should be placed on your website as it is a stunning replica of the RV10.

Kind Regards,

Craig Mee

FDM is a wonderful company to deal with. For over 30 years, since early 1980’s, I have dealt with Mike Gibson. Kathy and I have presented models to people all over the world at trade shows and as special gifts. Our home office is adorned with the pride and craftsmanship of your model builders. We conduct business all over the world in business aviation dealing with the wealth of the world. The Falcon 900 which was recently completed for a customer in Panama can be seen in the attached photo, beside Boeing but hard to really make out in first photo. Last photo shows it better. Plan to ship to him on his birthday. We have over 50 FDM models on standoff locations, 360 degrees around the office. Please refer to photos attached.

Please know that every day we think of FDM and the team of people who create these beautiful sculpture models. Thank you so much.

We wish you continued success, good health and happiness, always!

Richard (Rich) & Katherine Schuller

AL salaam alikom shabaab.
Thanks very much I received my sweet airplane yesterday . I like it very much. Thank you and thank everybody work in my company airplane model. Its an art.
Your cooperation in this matter is greatly appreciated.

See you in next airplane.

Kirsten,

Received your email for Approval pictures, wanted to let you know and everyone there are not enough words to describe the Model I just saw of Laker Skytrain DC10. The airplane is phenomenal, resembles the actual aircraft in the day when it actual flew, it has brought back my days and memories when I flew on it as a young adult and also booked it for other passengers since I am a travel agent.

FDM is truly a Company that produces Museum Quality Models, that I have never seen before until today. The craftsmanship, to all the people who work for FDM on both sides, in the USA and the Philippines are amazing talented people who truly know their work, and are great with the Customers also.

Kirsten I approved the pictures and the Model and can't wait to see the Plane Model. Also getting ready to place my next Order now.

Thank you Kirsten

Sincerely yours
Michael Berry

Dear Mike,

I have just got back to Dubai and seen the models.
I wanted to let you know that we think they are excellent and an exact match to the real aircraft. Not only are the models great but the whole service, from ordering to photo confirmation and the adjustments required to delivery went off without a hitch. You exceeded my expectations all round. Well done to all at FDM.

Best Regards,
Mike Cappuccitti
Business Development & Aviation Advisor

Mike Gibson,

Good afternoon taking a chance here hope this is Mike Gibson Manager of US operations. I wanted to let you know personally how very impressed I am with 2 people I have spoken to since I placed an order Sunday Jan 22nd, FDM Order # 16359.

I have spoken to Jason Wolpe and Lauren Hill, and Mike wanted to inform you how impressed and so HAPPY I broke down and ordered from your Company on Sunday Jan 22nd, I was trying to find a good company I could trust, communicate with via phone or email and who strive to please, go Above And Beyond in Customer Satisfaction. Your company has truly in 3 days won me over, they are not enough words to applaud you all. I value companies like FDM who care cherish and love their clients and who respond to emails, quite quick and will do anything to make the client/customer feel right at home ordering and trusting your company to take care of them every step of the way to final Production of their Model.

I have been searching for a company based in USA ?? that I could trust and work with as I have over 25 commercial airplane models I would like to add to my small collection so far that I started, but stopped cause the company was not reliable in responding to emails or phone calls. I could not trust them to be there or answer questions I had when ordering a plane. I need a Company like I have found in FDM with an open communication line through the process of my order from beginning to final Production of the Model Plane I am having built

I am British born in Aruba, I am a Travel Agent, have traveled a lot and still more place to see, I am or have started collecting Mahogany Wood Planes cause they are truly beautiful and resemble the actual plane in real time. I have 5 Planes so far and well one being built now, and will continue the process most planes I have are 18 to 24 inches in length. Could not get away from your companies website I must have looked at it for 2 solid weeks till I ordered the plane, Laker Skytrain DC-10, also order the Presentation Case and Lauren got in touch with me today about a logo for the Presentation Case, was wonderful in helping me through that process. I truly have a lot of models for you all to make for me, and truly mean it, Already asked Jason for quote on a 24 inch Air Aruba MD-90 the Airline of Aruba, I am collecting all Airlines and Aircrafts I have flown and been on.

Had to write this cause you all doing something extraordinary, and love it cause you are all going the extra mile for your clients, I value that in a relationship when doing business with you or any company. Thank you so much for everything.

Sincerely yours
Michael Berry

Dear Mike, Lauren, Good Morning,

I received the model Bell 206 this morning. I am so pleased with the model, and the attention to detail.

This is the 2nd model I have had from FDM, and again my expectations have been surpassed.

I would like to thank you and your team in the Philippines for producing this exact model, that I flew in back in 1987. Thank you.

Very best wishes for Christmas and the New Year.

Kind Regards,

Andrew

Mike,

Received the Sabre 60 model this afternoon. Put it on my display shelf with ten other Models I've flown. And this FDM model makes the others look like Ned and the Primer. The detail and paint is awesome. I walk out of the room and come back with a glass of tea and look some more. Really looking forward to the other two now I know what to expect.

Thanks for a great job.

Ron Little
Ridgeland, Mississippi

P.S. I will show it off.

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