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Testimonials

We’d like to thank everyone for their kind words and heartwarming stories. We have posted a few stories and comments here for all to enjoy. Keep sending them, although we can’t post them all here, we will find a place on our website to share your incredible stories with everyone.

Mike,

Everything about this transaction has been first class. I ordered the model at the AOPA convention in San Jose, and the gentleman who took the order was most helpful. Thereafter the communications to me were clear and understandable. I sent in a number of detailed photographs of custom paint work, and I have been amazed at how well these details were accomplished on the model. The photographs sent to me for approval were extremely helpful. I sent those photos to my partner in this aircraft, and to the U.S.Sales representative for Skylark. They were very impressed, and if there is a substantial discount for a duplicate, I would consider ordering another one - even two. I have already recommended your services to a fair number of my aviation friends.

This is the finest and most accurate model I have ever seen, yet alone owned. Thank you for the excellent work, and for your follow-ups.

Bennett Bibel

We absolutely LOVED our model. I had it made for my husband for Xmas and I have never made him so speechless with a gift. When a guy has just about everything, including an airplane, finding the right gift can be difficult. But the model was priceless. He has nothing but good feedback. I appreciated the email correspondence, it was easy. I liked getting the pictures before getting it. I think your customer service was great. The shipping was good and it arrived when you said and all in one piece. Thanks for the great workmanship and making our holiday wonderful.

Lisa McLauchlan
N574JD Seneca V

Mike, thank you for the exceptional work on my model. It was the plane in which I learned to fly, and the one that took us on our first flying adventures. Each time I walk by it, I have fond memories. I have given my wife photos of our other planes and hope to get models of them some day. The detail is incredible, and the paint scheme matches perfectly.

John Awalt

I wanted to send a personal note to compliment your customer service staff. My family, along with many others are stationed out in Guam and we are preparing for the annual Submarine Birthday Ball. With only three weeks of prep time, the spouse association was tasked with creating a centerpeice giving tribute to the SS Barb.

We found your website and called the phone number and were put in contact with Mike. He, along with everyone else we have spoken to or handled our order, were fantastic. All of our questions were answered and the submarine arrived here, in the middle of the pacific ocean, in perfect condition in only 5 days after payment was made (notice I didn't say business days...). We, the Family Readiness Group, are so pleased with your product and happy that we were able to do business with you. Because of your company and your dedicated employees, we will be able to show case a wonderful centerpiece that the ship's crew will be able to be proud of!

Thank you very much.

Yours truly,
Tzippora Steele

Mike,

I can not tell you how happy I am with this model and your service. The model arrived in only a few days and in perfect condition. It was well packed in custom cut foam.

Now to the model itself, this is no ordinary mass produced product. It is a very high quality and detailed model with accuracy only a carefully researched custom model builder could have produced.

During 1967-1969 I was assigned to the 552nd Wing at Korat Royal Thai Air Force Base, Thailand. We flew these aircraft for MIG hunting, surveillance etc. I know this aircraft. This particular model bears the tail number 53-0555. I actually maintained that aircraft. Not just one like it, BUT IT. The detail is astounding. The paint color is perfect, as if you had a bucket of govt. paint. The de-icer boots are correctly placed and painted black where they should be. The tail number is correct. This one is actually a historically significant one. The aircraft displays the Air Force "Outstanding Unit Citation" ribbon. The model also has the correct windows/doors and front wheel well markings.

Please use my comments anywhere you like. I am very fortunate to have found this model, through Providence, over the others available.

A Proud owner,
Bill Donovan

Hello Mike:

The Martin model arrived on friday while I was at work. I am very impressed. I have to say I was somewhat sceptical of a wood model based upon some samples I have seen from other suppliers. Your listing photos looked like the model was a reasonably good rendition of the plane type that I had flown on many years ago. The model exceeded my expectations in every way. I could go on and on but you get the idea.

I will be looking to see if you offer the TWA Connie again. If I can afford it I will get one.

Many thanks,
Mike Haywood ( wpmike )

Hi Mike, just a quick note to let you know that the MiG Kill display has been installed in RR 6 and was 'dedicated' as part of a Navy Fighter Weapons School (TOPGUN) 40th anniversary event on the MIDWAY (see attached article). The VF-21 / VF-161 F-4 models are perfect. I'll forward some digital photos of the display for your file as soon as I load them on my computer.

This entire transaction has been exceptional in terms of service, attention to detail, timing and quality of product. I am anxious to place our next order and, more importantly, established a preferred vendor, strategic relationship between the PPA and Factory Direct Models.

Mike, it has been particularly gratifying to work with you on this 'first' order…I look forward to all of our future business.

Jim Laing

Mike,

I worked in the ER Friday, Saturday and Sunday (12 hour shifts) so I didn't get a chance to open my Inchon model box until last night. It is awesome! You were absolutely right--I am perfectly satisfied with this model and very pleased with the value received. The packaging was unbelievable---for something so fragile, it all arrived in excellent condition (very creative packaging!). I am now preparing to take pictures of it to send along to my Marine Corps buddies, including Col. Gilman, who served with me aboard the Inchon. Trust me when I tell you it will be treasured the rest of my life. Please extend my thanks again to the craftsman who built her. He is a talented person.

You've been terrific to work with. I couldn't have found a better company to make me this memory of days long gone but always remembered.

Jim Hill
Former Captain
U. S. Marine Corps
1970-78
(Active Duty 1970-74)

Facotry Direct Models
Hank, Mike, Jim, Mericar:

I just received the long awaited finished model of my Falcon 900EX.

After being in this business for over thirty years my expectations are seldom met and virtually never exceeded. Well, this model definitely exceeded my expectations in every possible way. The attention to detail, color matching, paint scheme and workmanship are the best I have ever seen. The model is an exact replica of the real one right down to the blade antennaes and pitot tubes.

In addition everything happened just as you said it would. It was built, shipped and arrived on the schedule you gave me in the begining.

Your work and business ethics are to be commended. A lot of companies could benefit by using your business model.

I will be ordering more models in the very near future.

Thanks for a great product!!!

Bill Davis

Hank,

The Bellanca arrived early this a.m. I have seldom seen such excellent workmanship. Every minute detail has been faithfully reproduced, right down to the assist handle on the starboard side!The color scheme and design is bang on as well.

I realize we Bellanca Owner/Drivers are relatively few, but you might consider including it in your catalog examples- feel free to picture mine as an example.

Thanks for a superb job! Can't take my eyes off it....

Pat Finneran
Indianapolis
Fair winds and following seas.

www.patrickfinneran.com

Gentlemen:

Just a quick note to let you know our model was received this afternoon. It was everything you indicated it would be and we couldn't be more pleased.

Again, I can't tell you how impressed I am with you customer service, attention to our needs, and the feeling that you treated us as though we were your only concern.

Thank You! We wait with great anticipation for the receipt of the new model on order.

Dale Dunham

I just received the Extra 300SHP that you built for me and painted in a very unique way. It was just what I wanted---Perfect!! Thanks so much to you and your crew.

Dave McClanahan

Hank Maricar and all involved,

Perfect, Perfect, Perfect. The Dornier is perfect!!!!

Great job - Thanks

Bill Davis

Guys,

Just to to say----WHOW---STUNNING!!!!!!!!!!!!

What a job well done , Im tremendously exited about this --ITS GREAT!

THANKS AGAIN

Willem De Klerk

Dear Hank, Elmer and team,

Thank you for your great professional work and prompt response. The model and stand look great. Excellent work. I am certain that when we receive the model and touch and feel it, our team will have even more appreciation for your handmade skills and excellent detailed work that you all performed to make this novel model a reality.

Regards,
Siamak

Jim

I received our model of the King Air B200 yesterday right on schedule. It's beautiful and we love it, thanks so much for the great job.

Best Regards,

Bill Lyon
Division Manager / Flight Operations
Nebraska Department of Aeronautics

Hank,

I received the shipping info from Maricar and look forward to seeing the 2 custom models.

I also wanted to mention that have greatly enjoyed working with your sales representative, Mike. Compared to those I have dealt with at other companies, he is a real breath of fresh air! He has been extremely helpful and has a wealth of resource material to help assure accuracy and completeness of model detail. He seems genuinely interested in the subject matter and getting things right. This is very important to me in completing my model collection.

Best Regards,

Jeff Erickson
Senior Technical Fellow
Boeing Research and Technology

Hank Morrison & the team at Factory Direct Models.

After receiving my model I was in total amazement.

I never thought it would be an exact perfect replica of my own 1994 Bellanca Super Viking.

The craftmanship on this aircraft is absolutely amazing.

Every little detail was bang on, from the logo on the prop to the handles on the doors.

I would highly recommend anyone wanting to purchase one to do so. You will not be disappointed,

I still keep looking at the plane, and am stunned by its true nature.

These are keepsakes that will last a lifetime, and it will always remind me of my aircraft and how beautiful it really is... long after I cant fly anymore.
I will always cherish this model. It will be a treasured keepsake.

I believe anyone who orders and receives one, will be thouroughly surprised by how much detail and time goes into these aircraft models, they are absolutely perfect!

Thank you for a job done to perfection.

M Mailhot
Thunder Bay, Ontario

I received my model last week and I want to express my sincere appreciation for the job your company did. It's a very impressive model, with excellent attention to detail. Thanks for a job well done and its proudly displayed in my family room.

Sincerely,
Kevin Williams

Hank, Mike, Jim & Maricar,

This model is just as I expected it would be -- "Flawless in every detail". After three models I am still amazed at the attention to detail and craftmanship. Your models are truly phenominal.

Thanks again for delivering everything as promised. There will be more orders comming as soon as I can locate pictures of the Lear 25D, Falcon 20 and Hawker 800XP.

Bill Davis

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